ulation described in the foregoing paragraphs. If adjustments need
to be made on some car having a system of-regulation with which the
battery man is not familiar, the work should be done in a service
station doing generator work.

If generator outputs are changed because of some special operating
condition, such as summer tours, the rate should be changed to normal
as soon as the usual driving conditions are resumed.

TESTING AND FILLING SERVICE

Every man expects to be paid for his work, since his purpose in
working is to get money. Yet there are numerous instances in every
line of work requiring work to be done for which no money is received.
The term "Free Service" is familiar to every repairman, and it has
been the cause of considerable discussion and dispute, since it is
often very difficult to know where to draw the Tine between Free
Service and Paid Service.

The term "Free Service" might be abolished with benefit to all
concerned. In the battery business "Free Inspection" service is a
familiar term. It is intended to apply to the regular addition of
distilled water by the repairman and to tests made at the time the
water is added. Since the term "Inspection" might be Misinterpreted
and taken to apply to the opening of batteries for examination, the
term "Testing and Filling Service" should be used instead of "Free
Inspection Service."

Battery makers furnish cards for distribution to car owners. These
cards entitle the holder to bring in his battery every two weeks to
have distilled water added if necessary, and to have his battery
tested without paying for it. This service requires very little time,
and should be given cheerfully by every service man.

"Testing and Filling Service" is an excellent means of becoming
acquainted with car owners. Be as pleasant and courteous to the
"Testing and Filling" customer as you are to the man who brings in a
battery that needs repairs. For this customer will certainly give you
his repair business if you have been pleasant in giving the Testing
and Filling Service.

A thoroughly competent battery man should be put in charge of the
Testing and Filling Service, since this man must meet the car owners,
upon whom the service station depends for its income. Customers are
impressed, not by an imposing array of repair shop equipment, but by
the manner of the men who meet them. These men will increase the
number of your customers, or will drive trade to competitors,
d