f the entire card is 5
inches by 12 inches. Parts I and 2 are torn off along the perforated
lines marked (A).

When a battery comes in the three parts are given the same number to
identify them when they have been torn apart. The number may be
written in the "No." space shown on each part, or the numbers may be
stamped on the card. The record should not be made out as soon as a
customer comes in, but after the battery has been examined and tested
and the necessary work determined. Put the customer's name on parts 2
and 3. Record the address, telephone, etc., in the proper spaces on
part 3. Having determined by test and inspection what is to be done,
fill out the "WORKCOSTS" table on part 3, putting a check mark in the
first column to indicate the work to be done and the material needed.
Figure up the cost while the customer waits, if this is possible.
Explain the costs to the customer, and have him sign Contract No. 1.
If you do this there can never be any argument about the bill you hand
the customer later If the customer cannot wait, or if he is well known
to you and you know lie will not question your bill, have him sign
Contract No. 2. In either case, the terms printed on the back of the
card authorize the repairman to make whatever repairs he finds to be
necessary, and bind the customer to pay for them. Find out whether the
customer will call, whether you are to deliver the battery, or whether
you are to ship it, and put a check mark in the proper space at the
right of the "WORK-COSTS" table. Mark the battery with the chalk whose
color is indicated, and you will know how to dispose of the battery
when the repairs are completed.

Fill out the claim check and give it to the customer, tearing it off
along the perforated lines. Fill out the battery tag, indicating after
"Instructions" just what is to be done.

[Fig. 183 Front & Back of the Battery Service Card]

Make a sketch of the top of the battery in the space provided, dip the
tag in the paraffine dip pot (see page 182) and tack the card on the
battery. File part 3 in a standard 5 by 8 card index file. To the
right of the "WORK-COSTS" table are spaces for entering the date on
which the work is completed, the date the customer is notified and the
date the battery goes out. These dates are useful in keeping a record
of the job. When the job is finished and the rental comes in, enter
the costs in the "COSTS" table, and note the date the bill was paid,
in the s