e no memory. Turning the
workers into machines which do not in any way utilize thought-saving
devices is simply putting them but little above the class of these
lower, memory-less, animals.
THROUGH STANDARDS THE WORKER'S ATTENTION IS GAINED AT THE
START.--The general act of attention plays an important part in
Scientific Management. The insistence upon standardized performance
requires the utmost attention at the beginning of learning a new
method of performance. This extra output of mental activity, which
is always required for accomplishing new methods of work, could not
be continuously maintained, but after the new method has once been
learned, its repetition requires less attention, consequently less
fatigue. The attention of the worker is, therefore, strongly
demanded at the beginning and when, later, it is not needed except
for new and unfamiliar work, an opportunity arises for invention and
mental advancement.
ATTENTION ALLOWED TO LAPSE AND THEN RECALLED.--Standardization
shifts the objects of attention and eliminates the need for constant
concentration. The standardization of processes relieves the worker
to a marked extent from the extremely fatiguing mental effort of
unproductive fixed, valueless, and unnecessary attention on the
stream of consciousness. The repeated elements which form a part
of all standards reconcentrates the attention if it is allowed
to lapse.
STANDARDIZATION ELIMINATES THE SHIFTING VIEWPOINT.--Under
old-time Traditional Management the way that the man happened to
feel at the particular time made a great difference, not only in his
work, but in his relations with other men. The standardization not
only of the relationship between the men, but of the relationships
between the foreman, the manager, and the worker, the fact that the
disciplining is put in the hands of a man who is not biased by his
personal feelings in his dealings with the men;--all of these things
mean that the viewpoint of the men as to their work and their
relationship remains fixed. This standardizing of the viewpoint is
an enormous help toward increasing output.
THE COMMON VIEWPOINT IS AN IMPETUS.--There are those who believe
that the concerted standard process of thought of the many minds
assists the operation of any one mind. However this may be, there is
no doubt that the fact that the standard thought is present in all
minds at one time at least eliminates some cause for discussion and
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