FREE BOOKS

Author's List




PREV.   NEXT  
|<   56   57   58   59   60   61   62   63   64   65   66   67   68   69   70   71   72   73   74   75   76   77   78   79   80  
81   82   83   84   85   86   87   88   89   90   91   92   93   94   95   96   97   98   99   100   101   102   103   104   105   >>   >|  
ere buckled to the end of a wire? Human nature is the same, face to face or voice to voice; surely then, if he set his mind to the task, he could make himself more than a mere string of words over a telephone. Heretofore he had been working wholly with his fingers, his ear-drums, and his vocal cords; he determined henceforth to exercise his intelligence, if he had any. It was indeed high time, for Miss Harris was undoubtedly slipping away, lured by luxuries no clerk could afford, and, moreover, he, Mitchell, was growing old; in a scant two years he would be able to vote. He began forthwith to analyze the situation. There wasn't much to it. His telephone calls came almost wholly from the purchasing departments of the various railroads. Daily requisitions were filled by the stenographers in those railway offices, young ladies who through their long experience were allowed to attend to the more unimportant purchases. It was in quoting prices on these "pick-ups" that Mitchell helloed for eight hours a day. Of course no large orders ever came over his wire, but this small business carried an unusual profit for supply houses like Comer & Mathison, and in consequence it was highly prized. After a period of intense and painful thought the young man realized, for the first time, that it was not the telephone itself which asked for price and time of delivery, but a weak, imaginative human being, like himself, at the other end of the wire. He reasoned further that if he could convince that person that the voice from Conner & Mathison likewise issued from a human throat, then it might be possible to get away, in a measure at least, from the mechanical part of the business and establish altogether new relations. If there were really a science to salesmanship, it would work at long distance as well as at collar-and-elbow holds, and Mitchell's first task, therefore, should be to project his own personality into the railroad offices. He went to bed still trying to figure the matter out. His opportunity to test his new-born theory came on the following morning when an irritable female voice over at the Santa Fe asked the price on twenty kegs of rivets. "Good morning, Santa Fe-male," he answered, cheerily. There was a moment of amazed silence, then the young lady snapped: "'Good morning'? What is this, the Weather Bureau? I want Comer & Mathison." "Gee! Can't a fellow display a little courtesy in business?" Mitchell inquire
PREV.   NEXT  
|<   56   57   58   59   60   61   62   63   64   65   66   67   68   69   70   71   72   73   74   75   76   77   78   79   80  
81   82   83   84   85   86   87   88   89   90   91   92   93   94   95   96   97   98   99   100   101   102   103   104   105   >>   >|  



Top keywords:
Mitchell
 

morning

 
business
 

telephone

 
Mathison
 
offices
 
wholly
 

establish

 

realized

 

altogether


relations

 

thought

 

science

 

mechanical

 

measure

 

convince

 

person

 

Conner

 

imaginative

 

salesmanship


reasoned

 

likewise

 

issued

 

throat

 
delivery
 
moment
 

cheerily

 

amazed

 

silence

 

answered


female

 
irritable
 
twenty
 

rivets

 

snapped

 

display

 

fellow

 

courtesy

 

inquire

 
Weather

Bureau
 
project
 

painful

 

personality

 
distance
 

collar

 

railroad

 

opportunity

 

theory

 
matter