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an face to face. Your informants may or may not have had correct conceptions of his characteristics. It would be unwise, even unsafe, for you to rely implicitly on _their_ judgment of him. You need to _be certain you know him as he really is_; so that you can present your purpose with the confidence a skilled salesman feels when he is sure he understands the principal traits of the prospect he is addressing. In reaching this man you have gained your first chance. You cannot afford to risk losing it by haste. _Do not advance farther in the selling process until you have made certain of the ground you are to tread._ It is very bad salesmanship to begin introducing ideas and feelings to a mind and heart that are unknown to you except from hearsay. "But," you say, "I'm not a mind reader. And I can't look into another man's heart." True. Yet you should be able to read the _signs_ of his thoughts; which he manifests in his words, tones, and acts. And you need not see into _his_ heart to know what it contains; since fundamentally _all_ men are much alike at heart. Just look clearly into your own heart at its best. You will find there the basic emotions and feelings that civilized men have in common everywhere. [Sidenote: Character Analysis by Types Not Reliable] Character analysis by "types" is unreliable. I believe as little in phrenology as in palm-reading. I have directed thousands of men in business. Personal experience has proved to me that the _permanent_ structure of a particular human body is not an invariably true index to the characteristics of the inner, or ego man who owns that body. He has had no control over the color of his hair or eyes. He cannot reshape the bones of his face, nor alter the bumps on his head. To believe that such permanent structural details of the "natural" _outer_ man determine or denote the peculiar aptitudes of the _inner_ man is to credit the exploded doctrine of fore-ordination. Therefore, when you have gained the chance to present your capabilities for sale to a chosen prospect with whom you believe you will have the best opportunities to succeed, and when you are swiftly shaping your presentation plans to fit his personality, don't size up merely the factors of his make-up with which he was born. You will be apt to mistake his true character if you have come to his office with the delusion that the blonde type of man is fundamentally different _in nature_ from the brunette
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