agement--Criterion of Records--Records
of Work and Workers--Records of Initiative--Records of
Good Behavior--Records of Achievement--Records of
"Exceptions"--Posting of Records--Summary of Results of
Records to Work and Worker--Definition of
Programme--Programmes Under Traditional
Management--Programmes Under Transitory
Management--Programmes Under Scientific
Management--Programmes and Routing--Possibility of
Prophecy Under Scientific Management--Summary of Results
of Programmes to Work and Worker--Relation Between Records
and Programmes--Types of Records and
Programmes--Interrelation of Types--Illustrations of
Complexity of Relations--Possibilities of Eliminating
Waste--Derivation of the Programme--Summary: (a) Effect of
Relations Between Records and Programmes on the Work; (b)
Effect on the Worker.

CHAPTER VIII

TEACHING .................................................... 208

Definition of Teaching--Teaching Under Traditional
Management--Faults Due to Lack of Standards--Teaching
Under Transitory Management--Teaching Under Scientific
Management--Importance of Teaching--Conforming of Teaching
to Psychological Laws--Conservation of Valuable Elements
of Traditional and Transitory Management--Scope of
Teaching--Source of Teaching--Methods of
Teaching--Instruction Cards as Teachers--Systems as
Teachers--Drawings, Charts, Plans and
Photographs--Functional Foremen as Teachers--Object
Lessons as Teachers--Training the Senses--Forming Good
Habits--Importance of Teaching Right Motions
First--Stimulating Attention--Forming
Associations--Educating the Memory--Cultivating the
Imagination--Developing the Judgment--Utilizing
Suggestion--Utilizing Native Reactions--Developing the
Will--Adaptability of Teaching--Provision of Places for
Teaching--Measurement of Teaching--Relation of Teaching to
Academic Training and Vocational Guidance--Summary: (a)
Result of Teaching in the Work; (b) Result of Teaching to
the Worker; (c) Results to be Expected in the Future.

CHAPTER IX

INCENTIVES .................................................. 271

Definition of Incentive--Importance of
Incentives--Direct and Indirect Incentives--Definition of
Reward--Definition of Punishment--Nature of Direct
Incentives--The Reward Under Traditional Management--The
Punishment Under Traditional