the next
mail. Help is employed here who by long experience become familiar with
all classes of sampleable goods, and who are under the direct management
of one who thoroughly understands interpreting the customers' wants, and
who bears no unimportant part to whatever measure of success may result
from the sale of all goods by sample.
Keeping Employees' Time.
This position requires a man of considerable firmness, as he comes in
contact with every employee, and is bound to enforce the discipline of
the house as applied to absentees and lates, regardless of any
partiality or favoritism. He has direct charge of the cloakrooms, and
must see that they are kept neat and clean, and that each individual has
a certain space allotted. He should be on duty early and late, and
should see that every one registers their time in passing in and out. A
record of all employees going out on passes should be kept, and none
should be accepted unless signed by those authorized. He should keep a
record of employees' names and addresses, and have the same checked up
regularly. He should supply wages department and also heads of
departments with a report of all who are absent. Where so many are under
the charge of heads of departments, it is impossible for them to tell
at once who may be absent. The time-keeper should notify them promptly
every morning and noon, and they will thus be enabled to arrange
immediately, so that the work done by absentees is provided for. He
should not allow parcels of any kind to be carried in or out of the
store, nor allow anyone to reenter the store after passing the time desk
in going out, or return to the cloakrooms after passing the time desk
going in.
As part of the store help must go to dinner at one hour and part at
another, he should regulate it so that those who go out one hour are
back in their departments before others are notified, thus preventing
crowding on stairways and passages. Departments are usually notified by
bells, and each is familiar with its particular signal. Doors should be
closed sharp on the minute, and all lates excluded. No matter what
system for registering time is used, it is easy to determine who is late
or absent, as on coming in all keys or time cards hanging on the time
board are on one side of the time clock, and when the time is registered
they are hung on the opposite side. Those which have not been removed
indicate at once who has not come in. Time cards of any
|