elective Routing Automatic Number
Identification (ANI)
Selective Transfer Automatic Location
Identification (ALI)
Preservice/Installation Guidelines
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When a contract for an E911 system has been signed, it is the
responsibility of Network Marketing to establish an
implementation/cutover committee which should include a representative
from the SSC/MAC. Duties of the E911 Implementation Team include
coordination of all phases of the E911 system deployment and the
formation of an on-going E911 maintenance subcommittee.
Marketing is responsible for providing the following customer specific
information to the SSC/MAC prior to the start of call through testing:
o All PSAP's (name, address, local contact)
o All PSAP circuit ID's
o 1004 911 service request including PSAP details on each PSAP
(1004 Section K, L, M)
o Network configuration
o Any vendor information (name, telephone number, equipment)
The SSC/MAC needs to know if the equipment and sets at the PSAP are
maintained by the BOCs, an independent company, or an outside vendor,
or any combination. This information is then entered on the PSAP
profile sheets and reviewed quarterly for changes, additions and
deletions.
Marketing will secure the Major Account Number (MAN) and provide this
number to Corporate Communications so that the initial issue of the
service orders carry the MAN and can be tracked by the SSC/MAC via
CORDNET. PSAP circuits are official services by definition.
All service orders required for the installation of the E911 system
should include the MAN assigned to the city/county which has purchased
the system.
In accordance with the basic SSC/MAC strategy for provisioning, the
SSC/MAC will be Overall Control Office (OCO) for all Node to PSAP
circuits (official services) and any other services for this customer.
Training must be scheduled for all SSC/MAC involved personnel during
the pre-service stage of the project.
The E911 Implementation Team will form the on-going maintenance
subcommittee prior to the initial implementation of the E911 system.
This sub-committee will establish post implementation quality assurance
procedures to ensure that the E911 system continues to provide quality
service to the customer. Customer/Company training, trouble reporting
interfaces for the customer, telephone company and any involved
independent telephone companies needs to
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