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ing the press and multimedia enterprises. Managing all the social and societal issues raised by new technologies required widespread agreement and consensus. Collective agreements were vital, since neither individual negotiations nor the market alone could sufficiently settle these matters." Quite theoretical compared to the unionists' interventions, the answer of Walter Durling, Director of AT&T Global Information Solutions, was that humanity must not fear technology: "Technology would not change the core of human relations. More sophisticated means of communicating, new mechanisms for negotiating, and new types of conflicts would all arise, but the relationships between workers and employers themselves would continue to be the same. When film was invented, people had been afraid that it could bring theatre to an end. That has not happened. When television was developed, people had feared that it would do away cinemas, but it had not. One should not be afraid of the future. Fear of the future should not lead us to stifle creativity with regulations. Creativity was needed to generate new employment. The spirit of enterprise had to be reinforced with the new technology in order to create jobs for those who had been displaced. Problems should not be anticipated, but tackled when they arose." Is it true? People are not so much afraid of the future as they are afraid of losing their jobs. The problem is more the context of a society with a high rate of unemployment, which was not the case when film was invented and television developed. In the information society, what is, and what will be, the percentage of job creations compared to dismissals? Unions fight worldwide for job creations through investment and innovation, vocational training in the use of new technologies, retraining of workers whose jobs are abolished, fair conditions for the setting-up of contracts and collective conventions, the defense of copyright, a better protection of workers in the artistic field, and the defense of teleworkers as full workers. According to the estimates of the European Commission, there should be 10 million European teleworkers in the year 2000, which would represent 20% of the number of teleworkers worldwide. Despite all the unions' efforts, will the situation become as tragic as the one described in a report of the International Labour Organization (ILO) suggesting that "in the information age individuals will be 'forced to
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