ncrement to the barber.

The unctuous manner he employs to arouse a sense of obligation in a
patron, when stripped of disguises, is a plain hold-up game. This will
be shown in the consideration of the psychology and ethics of tipping.

THE HOTEL

The attitude that hotel employees have been allowed to develop toward
the public is a blot upon professional hospitality.

Every one of them takes the hotel patron for fair game. And the hotel
proprietor, with a few notable exceptions, encourages this despicable
attitude. The assumption is that the patron pays at the desk only for
the privilege of being in the building.

Hence, they will not cheerfully move his baggage to his room unless he
pays to get it there. He cannot have a pitcher of ice water without
being made to feel that he owes for the service. The maid who cares for
his room exacts her toll. The head waiter demands payment for showing
him to a seat. The individual waiters at each meal (and they are changed
each meal by the head-waiter so that the patron has a new tip to give
each time he dines) require fees. If he rings a bell, asks any
assistance, goes out the door to a cab, in short, whichever way he
turns, an itching palm is outstretched!

Just think for a moment of the real significance of this state of
affairs. Hotel hospitality? Why, the Barbary pirates would have been
ashamed to go it that strong!

To ignore this grafting spirit means insulting annoyance. The suave
hotel manager listens to your complaint and smiles assurance that his
guests shall have proper service, but underneath the smile he has a
contempt for the "tight-wad," and instructs the cashier always to give
the waiters small change so as to make tipping easy for the patrons.

In truth, what does a hotel guest pay for when he registers? Certainly
for the service of the bell-boy who carries his suit-case to his room;
for the keeping of the room in order; for water, clean towels and other
necessities for his comfort; for the privilege of finding a seat in the
dining room; for the right to use the doors--all without extra charge.

But the hotel manager admits this in theory and outrageously violates it
in practice. All tipping done to bell-boys, porters, maids, waiters,
door men, hat-boys and other servitors in a hotel is sheer economic
waste. When the guest pays his bill at the desk he pays for all the
service they perform.

The hotel manager protests that the money that passes between