n the mind by leading the
conversation with the patron into the channel of compensation. At some
time during the service he lets the patron know that the tips he
receives are his only compensation and this arouses the sense of
obligation in the patron who does not like to have his shoes shined for
nothing, even though the payment at the desk covers the transaction.
Any one who has patronized a restaurant regularly, or a bootblack stand,
or a barbershop, or manicurist, or any public place, will recall how
invariably the servitors bring up the subject of tipping and always with
the suggestion that they would be disabled financially if it were not
for the generosity of the public.
This is all a carefully and skilfully planned campaign to exploit the
patron.
BARBER SHOP PORTERS
Patrons who do not tip barbers frequently tip the porters who brush them
down. On the surface it seems that the porter's attentions in a barber
shop are extra and deserve extra compensation. Yet, theoretically, no
master barber would admit that a patron of his shop has any other
charges to pay than the regular tariffs. The porter is there as an extra
measure of service from the shop. Practically, however, the shops all
proceed on the assumption of tipping. The porter is a much-aggrieved
individual if he is overlooked. In any sound economic system, the
porter's compensation should come exclusively from the shop. If his
attentions are decided to be extra, there should be a regular scale of
compensation, as for a hair cut, which the patron should pay. So long as
his services are furnished by the shop without being included in the
regular shop tariffs, the patron owes the porter nothing for his
attentions.
The solution of the whole tipping problem lies in the foregoing
postulate--that if any employee is in a position to render an extra
service there should be a regular scale of charges for such service. It
is the irregular compensation, depending upon the whim of the patron,
that makes the practice economically unsound. No hotel, or other
employer, should have on the premises any employee whose compensation
depends upon chance. If a hotel stations an employee in the washroom he
should be there distinctly as part of the service for which a patron
pays at the cashier's desk. A porter in a barber shop should be engaged
exclusively at the shop's expense as part of the complete service for
which a patron pays to the cashier. Employers, however, a
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